How do I return an item?
You may return books in resaleable condition for up to 30 days after receipt.
Please send the items you wish to return to
8625 NE 20th St
Clyde Hill, WA 98004
Please include a copy of the original email receipt or the packing slip and whether you are returning for refund or exchange. Returns will not be processed without this information. If you cannot locate your receipt or packing slip please email firstname.lastname@example.org prior to making the return. Include your full name and address so that we can locate a copy of your invoice to send you to include with your return.
Shipping charges are not refundable. If your initial order qualified for free shipping actual outgoing shipping cost will be deducted from the amount of the return. If your order cost us more to ship than the amount charged to you the difference will be deducted from the amount of your return.
If you've purchased the wrong level or for some other reason wish to exchange your purchase for another item we would be happy to assist. Please return the unwanted book with detailed instructions as to what you would like in exchange. As a courtesy we do not charge outgoing shipping on exchanges. If there is a price difference we will contact you with respect to any refund or amount owed.